AuthGuard is published by an independent iOS developer (Apple Developer Team ID ZM8LF8494F). For any privacy-related question, write to captainlongevity@gmail.com.
We do not collect, transmit to a server we control, store on a server we control, sell, share, or analyze:
All records you enter are stored locally on your iOS device using Apple's SwiftData framework. AuthGuard does not transmit your records to any server we operate, and the app contains no integration with any cloud sync service. Your records are included in your standard iOS device backup (iCloud Backup or Finder), so that a new-device Restore brings them with you. We do not have access to your device backups; only Apple does, under their published privacy terms.
AuthGuard does not request, store, or use your insurance carrier login credentials. The app does not connect to any insurance carrier API, portal, claims system, or pharmacy benefit manager. All PA, denial, approval, and appeal information is entered by you (typed or photographed). This is by design — many of our users are mid-dispute with the carrier they would otherwise be asked to log into.
The app does not run any artificial-intelligence or machine-learning model on your denial letters, approval letters, peer review notes, or call notes. There is no OCR text extraction, no document parsing, no automatic categorization, and no appeal-letter generation. You read the documents; you enter the values; you write the appeal. We make no decisions about your case.
Several Pro features process data locally on your device only:
AuthGuard offers an optional Pro subscription via Apple's StoreKit 2. When you subscribe, restore a purchase, or when the app verifies your entitlement, your device communicates directly with Apple's servers. AuthGuard receives only the entitlement status (active or inactive) and a purchase identifier. We do not see your Apple ID, payment method, billing address, or transaction history. Apple's handling of subscription information is governed by Apple's Privacy Policy.
You can revoke any of these permissions at any time in iOS Settings > AuthGuard.
AuthGuard is designed to be used by adults — patients managing their own care or family caregivers (for example, an adult child managing a parent's Medicare Advantage PA decisions). We do not knowingly collect any information from anyone, including children. The records you enter live on your device and (optionally) in your private iCloud account; we never receive them.
For United States users: HIPAA applies to "covered entities" (health plans, providers, clearinghouses) and their business associates — not to patients documenting their own records. AuthGuard facilitates that patient record-keeping; it is not a covered entity, business associate, or healthcare provider, and does not transmit records to any covered entity.
Because data lives on your device, you control retention completely. To delete all records, delete the app from your device; the data goes with it. If you have iOS device backup turned on, you may also want to remove the AuthGuard data from your most recent backup. There is no copy on any server we operate for us to delete.
The app does not transfer your data internationally because it does not transfer your data anywhere we control. The app is published in English and is primarily marketed in North America.
AuthGuard is a personal documentation tool. The Insurance Glossary, the 12-category denial reason library, the Deadline Engine, and any in-app text about prior authorization rules, appeal levels, or federal and state time limits is general information only. It is not legal, financial, medical, or insurance advice. Consult a licensed advocate, attorney, or healthcare provider for your specific case.
If we ever change how the app handles data — for example, if a future version adds a feature that transmits data to a server we control — we will update this policy and surface the change in the app before you can use that feature. The "Last updated" date at the top of this page reflects the most recent revision.
Privacy questions: captainlongevity@gmail.com