By downloading or using AuthGuard (the "App"), you agree to these Terms of Service. If you do not agree, do not use the App. The App is published by an independent iOS developer (Apple Developer Team ID ZM8LF8494F); references to "we," "us," and "our" mean that developer.
AuthGuard is a personal documentation tool for tracking prior authorization (PA) requests, denials, appeals, step therapy attempts, communications with insurance carriers and providers, and regulatory complaint filings. You enter information about your treatments, your insurance carrier's decisions, and your communications; the App helps you organize that information, compute deadlines, and generate PDF reports for your own use, including reports you may share with an advocate, attorney, or state insurance commissioner.
The App is free to download and use with the following limits: 1 treatment, 1 prior authorization request, up to 5 communication entries, basic timeline view, the 12-category denial reason library and verbatim reason capture, Internal Level 1 appeal tracking, manual one-off deadline reminders, the Recently Deleted 30-day recovery window, plain-text Markdown export of one PA record, Face ID / Touch ID app lock, and one-tap JSON archive export from Settings.
The paid options in AuthGuard unlock the same Pro feature set:
Before you confirm payment, Apple displays the product, current localized price, billing period and any eligible introductory offer. Apple's confirmation controls the purchase terms. Older installed versions may show earlier purchase options; payment is processed by Apple.
Earlier Annual purchases. Annual is not a current new-purchase option. An earlier Annual subscription remains subject to its Apple billing, renewal and cancellation terms. Restore Purchases rechecks eligible verified entitlements; contact support if a valid historical purchase is not recognized. Choosing a different product does not automatically cancel another Apple subscription.
A Lifetime purchase grants AuthGuard Pro access without a scheduled subscription expiry. A refunded or revoked purchase no longer provides access. Use Restore Purchases with the Apple Account used for purchase to recheck a restorable Lifetime entitlement.
The subscription renews automatically unless canceled. Apple may charge for renewal within 24 hours before the current period ends. To prevent the next charge, cancel at least 24 hours before the period or trial ends. Manage or cancel in iPhone Settings > [your name] > Subscriptions; Apple provides cancellation instructions. Deleting AuthGuard does not cancel a subscription.
Use Restore Purchases while signed into the purchasing Apple Account to check verified eligible access. Pending or unverified transactions do not establish paid access. Refund requests are handled through Apple under its policies and applicable law. Nothing here limits non-waivable consumer rights.
A free trial or introductory price applies only when Apple confirms eligibility and displays the offer at purchase. The purchase sheet specifies the duration and the price charged afterward. An eligible trial converts to the displayed paid subscription unless canceled in time. Access after cancellation follows Apple's applicable terms. Lifetime purchases do not automatically renew and are not subscription trials.
AuthGuard stores all records locally on your iOS device. The App does not include any cloud sync feature, does not connect to any server we operate, and does not automatically send your records to third parties. Files you explicitly save or share are handled by your chosen destination. Ordinary Apple device backups may include records according to your settings; a usable completed backup and successful restoration are required, and the App is not aware of and does not control the contents of those Apple-operated backups.
Device-backup contents and recovery depend on your system settings, a successfully completed usable backup and Apple’s restoration process; enabling backup alone does not guarantee recovery of every record or original file. We cannot retrieve or restore your device backups.
Pro provides the following features. The behavior described here is binding on us — if a future App update materially changes any of these descriptions, we will revise this section.
Free features. The following are included in the free tier and are never sold as upgrades: Face ID / Touch ID app lock; the Recently Deleted 30-day recovery window; one-tap JSON archive export from Settings; the 12-category denial reason library and verbatim reason capture; Internal Level 1 appeal tracking; manual one-off deadline reminders; and plain-text Markdown export of one PA record. Privacy controls, data portability, and safety nets are foundational, not paid features.
The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the App is limited to the amount you paid us, through Apple, for the App in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost data, missed appeal deadlines, lost insurance recoveries, dispute outcomes, denied treatments, or amounts owed to providers or carriers. Reports generated by the App are tools for your use; we do not guarantee that any patient advocate, attorney, insurance carrier, regulatory body, or court will accept them.
Your use of the App is also governed by Apple's standard End User License Agreement (EULA) for licensed applications, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of a conflict between these Terms and the Apple EULA, these Terms govern as between you and us; the Apple EULA governs as between you and Apple.
We may update these Terms from time to time. Material changes will be surfaced in the App on next launch. Continued use of the App after a change constitutes acceptance.
These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law principles. Disputes will be resolved in courts located in California, except that either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.
Manual JSON archive export and import are separate from an Apple device backup. The JSON includes structured records but excludes original attachment-file binaries. Import validates the archive and its relationships before adding records. If any imported record identifier already exists locally, the whole archive is rejected rather than skipped, merged or overwritten. It does not recover absent attachment files. Protect the readable archive and save required attachments independently before replacing a device. Restoring a purchase restores access, not records.
Support and legal inquiries: captainlongevity@gmail.com
Removing an attachment attempts to delete its local file separately from saving the record change. File removal is best effort: it can fail and leave a local file, while a later database-save failure cannot recreate bytes already removed. Permanent deletion or expiry of a Recently Deleted snapshot removes the snapshot record, not a guaranteed purge of every referenced original file. The current implementation has no guaranteed automatic retry or orphan-file sweep. Imported files or scans can also exist before a parent record is saved. Existing exports, backups and recipient copies remain separate.