Faultline Terms of Service

Effective date: 2026-06-26 · Last updated: 2026-06-26

1. Acceptance

By downloading or using Faultline (the "App"), you agree to these Terms of Service. If you do not agree, do not use the App. The App is published by an independent iOS developer (Apple Developer Team ID ZM8LF8494F); "we," "us," and "our" mean that developer.

2. What Faultline is — and what it is not

Faultline is a personal record-keeping and reference tool for Australian homeowners. You enter information about building defects in your own home — defects, evidence (including photos you attach), contract variations, and communications with your builder. The App organises that information, builds a defect timeline and a Scott Schedule, tracks each defect against the statutory warranty period that applies in your state, references publicly available state building-dispute information, optionally adds limitation dates to your iPhone Calendar, and generates tribunal evidence PDFs for your own use.

Faultline is not affiliated with, endorsed by, or connected to any builder, developer, certifier, Fair Trading office, state building authority, NCAT, VCAT, QCAT, or any government body. It is not a law firm and does not provide legal advice or legal representation. The App does not determine whether something is a defect or who is at fault, does not predict any tribunal's decision, does not lodge applications, and does not guarantee any outcome. You must obtain advice on your own circumstances from a building lawyer, an independent building inspector, your state's building authority, or Legal Aid. Statutory warranty periods, exclusions, and their application vary by state and change over time.

3. Subscriptions and the Pro tier

3.1 Free tier

The App is free to download and use, with the following limits: up to a few defects, up to ten evidence entries, variation and communication logging, and full read access to the per-state building-dispute and statutory-warranty reference. App Lock is included free for all users. Photo attachments, the defect timeline and Scott Schedule builder, the tribunal evidence PDF, statutory-warranty tracking, and the widget require Pro.

3.2 Pro tier

Pro features unlock when you start a Pro subscription or complete the Lifetime purchase. Three products are offered:

All three products unlock the identical Pro feature set. Prices are in AUD; Apple displays the price at purchase time.

3.3 Auto-renewal and billing (Annual and Monthly)

The Annual and Monthly subscriptions automatically renew until cancelled. Renewal is charged within 24 hours before the end of the current period unless auto-renewal is turned off at least 24 hours before that end. Payment is charged to your Apple ID. You can manage and cancel your subscription in Settings > [your name] > Subscriptions on your iOS device. Refund eligibility is determined by Apple under its published policies. The Lifetime purchase is a single charge with no recurring billing.

3.4 Free trial forfeiture

If you start the 14-day free trial on Annual and cancel during the trial, you keep Pro access through the end of the trial and are not charged. If you do not cancel, your subscription begins at the end of the trial at the published price.

4. Pro features

Pro provides the following features. The behaviour described here is binding on us — if a future App update materially changes any of these descriptions, we will revise this section.

4.1 App Lock (Free)

App Lock is a Free feature that uses Apple's LocalAuthentication framework (Face ID, Touch ID, or device passcode) to gate access to the App. Biometric data never leaves Apple's Secure Enclave; the App receives only a success/failure result. App Lock can be enabled or disabled in Settings > Privacy at any time.

5. Your responsibilities

6. Disclaimers and limitation of liability

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, except those that cannot be excluded by law. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the App is limited to the amount you paid us, through Apple, for the App in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost data, missed limitation or warranty deadlines, an unsuccessful claim, rectification costs, or any dispute outcome. Reference content and calculations are tools for your use; we do not guarantee that any builder, authority, or tribunal will accept or be bound by them.

Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Where our liability for a failure to comply with a non-excludable guarantee cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the App or paying the cost of resupply.

7. Apple End User License Agreement

Your use of the App is also governed by Apple's standard End User License Agreement (EULA) for licensed applications, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of a conflict between these Terms and the Apple EULA, these Terms govern as between you and us; the Apple EULA governs as between you and Apple.

8. Trademarks

All organisation and agency names referenced in the App and in this document — including but not limited to Fair Trading, the state building commissions and authorities, NCAT, VCAT, and QCAT — belong to their respective holders. Faultline is not affiliated with, endorsed by, or connected to any listed entity.

9. Changes to these terms

We may update these Terms from time to time. Material changes will be surfaced in the App on next launch. Continued use of the App after a change constitutes acceptance.

10. Governing law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles, except that this clause does not deprive you of the protection of any mandatory consumer law of the Australian state or territory in which you ordinarily reside. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.

11. Contact

Support and legal inquiries: captainlongevity@gmail.com