Levywise Terms of Service

Effective date: 2026-06-26 · Last updated: 2026-10-22

In plain terms. Levywise is a private tool that helps you keep your own record of a strata dispute. It is not a law firm, gives no legal advice, decides nothing about your dispute, and predicts no tribunal outcome. You are responsible for the accuracy of what you record and for keeping your own backups.

1. Acceptance

By downloading or using Levywise ("the App"), you agree to these Terms. If you do not agree, do not use the App.

2. What Levywise is — and what it is not

Levywise is a personal record-keeping and reference tool for an individual strata lot owner documenting a dispute with an owners corporation, strata manager or committee. It is not strata-management software and is not affiliated with any owners corporation, strata manager, the Strata Community Association, NSW Fair Trading, NCAT, VCAT, QCAT, or any government body. It is not a law firm and provides no legal advice or representation. It does not determine whether a by-law breach occurred, does not predict any tribunal outcome, and lodges no applications. The state strata-law reference and the s106 explanation reproduce publicly available legislation as general reference only.

3. Subscriptions and the Pro tier

The App is free to download and use within the free tier. Pro features unlock when you start a Pro subscription. Two products are offered:

Both products unlock the identical Pro feature set and are auto-renewing subscriptions. Prices are shown in Australian dollars; Apple displays the price applicable to your App Store region at purchase. A subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in your App Store account settings.

4. Pro features

5. Your responsibilities

6. Disclaimers and limitation of liability

The App is provided "as is", without warranties of any kind to the extent permitted by law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Subject to that, to the maximum extent permitted by law, the developer is not liable for any loss arising from your use of, or reliance on, the App — including any outcome of a dispute, mediation or tribunal proceeding, or any data loss where you have not maintained an iOS Backup.

Device-backup contents and recovery depend on your system settings, a successfully completed usable backup and Apple’s restoration process; enabling backup alone does not guarantee recovery of every record or original file. We cannot retrieve or restore your device backups.

7. Apple End User License Agreement

The App is licensed, not sold, to you, subject to Apple's Licensed Application End User License Agreement (the standard EULA) except where these Terms add to it. Apple is not responsible for the App or its content.

8. Trademarks

Names of legislation, tribunals and organisations are used for identification and reference only. Trademarks are the property of their respective owners.

9. Changes to these terms

We may update these Terms as the App evolves. Material changes will be reflected by the "Last updated" date above and, where appropriate, surfaced in the App.

10. Governing law

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia.

Deletion and retained records

Deleting a strata issue also deletes its evidence entries and photos, communications and levy-dispute records after a successful save. There is no Recently Deleted or full-database import; a PDF is a readable reference copy. Photos included in a report can leave the device through a destination you select, rather than an automatic developer upload. Independently saved exports, original system media and earlier backups require separate management. A record deletion does not erase those copies.

11. Contact & Support

Questions: captainlongevity@gmail.com

An introductory free trial is available only when Apple confirms eligibility for the subscription group and an applicable offer exists. The updated paywall checks eligibility before presenting trial benefits; unknown or ineligible accounts use ordinary subscription language. Apple’s purchase sheet confirms the actual duration, localized price and billing period before payment. Unless canceled at least 24 hours before the trial ends, the subscription converts to the displayed paid plan. Trial access may end when canceled and follows Apple’s verified expiry or revocation. Older installed app versions may display earlier offer wording until updated.

When saved records cannot be opened

The updated App pauses the normal record interface if its persistent database cannot be opened and only a temporary in-memory store is available. New recording and editing through that interface are blocked. The App keeps the existing database and attachment files rather than treating the temporary empty store as your archive. Database-dependent startup work in that interface is paused; previously scheduled reminders, widget snapshots or independent copies may remain.

Check available device storage, close and reopen the App, and contact support before deleting or reinstalling it. This recovery screen is not a backup, a repair guarantee or an automatic restoration of missing records. Older installed versions may behave differently until updated; publishing this document does not update an installed App.