ToneAhead Terms of Service

Effective August 10, 2026 · Last updated 2026-10-24

AI service currently unavailable: The ToneAhead gateway is paused. Analyze, Generate Reply, and Rewrite cannot produce new results while paused; installed versions may display a verification or service error. As of October 24, 2026, the App and both subscriptions are removed from sale. This current suspension is separate from permanent discontinuation, previously announced as no earlier than November 24, 2026 and subject to checking outstanding trial and paid access and resolving unfulfilled paid entitlements. The suspension does not shorten an existing paid period. Contact captainlongevity@gmail.com if access is affected; Apple determines refund eligibility. Local History is not remotely deleted by suspension. Copy results you want to keep before deleting the App; no server-side History recovery is offered. Support and legal pages remain available.

1. Acceptance

By downloading or using ToneAhead (the “App”), you agree to these Terms of Service. If you do not agree, do not use the App. “We,” “us,” and “our” mean the independent developer providing the App.

2. The service

ToneAhead was designed to provide communication coaching: reviewing tentative communication cues, analyzing messages, generating replies, and rewriting text. These online features are currently unavailable because the gateway is paused. Installed local History can still be accessed subject to the device's storage and App Lock state. If online coaching becomes available, you decide whether to initiate each request and remain responsible for what you send and for every message you ultimately communicate.

ToneAhead is an assistive writing tool, not professional advice. It may produce incomplete, inaccurate, or unsuitable suggestions. Do not rely on it for medical, legal, financial, safety, emergency, or other professional decisions. Review and adapt every suggestion to your situation before using it.

3. Your responsibilities

4. AI processing and availability

The following describes processing when online coaching operates. While the gateway is paused, it does not forward coaching requests to DeepSeek. Reinstalling the App does not resolve the service suspension and can remove local History.

Only after you grant AI data-sharing permission and request coaching does the App send the text you select, the requested workflow, communication goal, and reply style through the ToneAhead service to DeepSeek to produce the requested result. You can deny or withdraw permission in the App's Settings, which prevents future coaching submissions. DeepSeek may process requests in China and may use provider-managed transient API context caching under its Open Platform terms and policies. Communication cues are AI-generated guidance, not facts or guarantees about another person's intent, feelings, or likely response. The gateway checks generated responses for safety and can refuse unsafe or invalid results. Filters can miss harmful content or refuse a legitimate request; review every result. The service can be unavailable, rate-limited, restricted for confirmed misuse, or changed for operational, safety, or legal reasons. If a request cannot be completed, the App retains your editor text so you can revise, copy, or use it without a result.

Editor text remains available during the active editing session, rather than as a guaranteed saved draft. Completed History includes your submitted text and the generated result and is stored locally; you can delete each record. There is no account-based History recovery or app-provided cloud sync. Copies you make outside the App and ordinary device backups require separate care. Withdrawing AI permission does not reverse a completed request or delete provider-side information; the Privacy Policy explains these boundaries.

5. Subscriptions

Free use

During online operation, the free allowance is three completed coaching requests per calendar day with Friendly, Apologetic, and Calm styles. This allowance does not provide online results while the gateway is paused. Local History, individual deletion, privacy choices and optional on-device Face Lock remain available in installed versions. Face Lock is a convenience safeguard and does not replace your responsibility to secure your iPhone and device passcode.

Existing ToneAhead Pro access

Monthly and yearly subscriptions are no longer offered for sale. For any existing eligible entitlement, ToneAhead Pro removes the Free plan's three-completed-requests-per-day app limit and adds the Romantic and Professional reply styles. Standard security, abuse-prevention, fair-use, and service-wide cost limits continue to apply; Pro does not guarantee unlimited server capacity. The price, billing period and offer terms confirmed by Apple at the original purchase govern that purchase. Removing the offerings from sale does not erase historical purchase rights.

Before removal, eligible new Yearly subscribers could receive a 7-day free trial when displayed by Apple; Monthly had no introductory offer. This is a description of the previous offering, not an invitation to start a new trial.

Apple handles charges, refunds and subscription status. Removing an auto-renewable subscription from sale stops new sign-ups and renewals; it does not retroactively refund an earlier charge. Check the actual expiry and cancellation status in your Apple Account. Existing trial or paid access and any unfulfilled paid period must be addressed before final service shutdown. If you believe you were charged for access that was not provided, contact support and use Apple's refund request process below. Unused free allowance does not carry forward.

Manage or cancel in iOS Settings under your name > Subscriptions; see Apple's cancellation instructions. Deleting the App, deleting History, or withdrawing AI permission does not cancel a subscription. Refund eligibility is determined by Apple and applicable law; see Apple's refund instructions. Use Restore Purchases in ToneAhead with the Apple Account used to purchase to check eligible access; this does not restore History. When Pro ends, the Free allowance and style restrictions apply to future requests. Local History, individual deletion, AI privacy choices, and Face Lock remain available.

6. Intellectual property

The App, its design, and its software are owned by us or our licensors and are protected by applicable law. You retain your rights in the text you submit. Subject to these Terms, you may use coaching results for your own lawful purposes.

7. Disclaimers and limitation of liability

The App is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including warranties of accuracy, fitness for a particular purpose, merchantability, non-infringement, or uninterrupted availability. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for losses arising from your use of, reliance on, or inability to use the App or its coaching results. Our total liability for any claim relating to the App will not exceed the amount you paid for the App in the twelve months before the event giving rise to the claim.

These exclusions and limits apply only where lawful. Nothing in these terms excludes or limits mandatory consumer rights, non-excludable warranties, remedies, or liability under the law applicable to you, or rights granted by Apple's Standard EULA.

8. Apple terms

The App is licensed by the developer to you under Apple's Standard End User License Agreement (EULA). These app-specific terms supplement that license. If there is a conflict on app-license matters, the Standard EULA applies, subject to mandatory law. Apple is not the provider of ToneAhead coaching or responsible for the developer's support obligations.

9. Changes and governing law

We may update these Terms from time to time. The updated version will state its effective date. These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Content safety and reporting

Use Report this AI result on a result screen, or the report/contact action in Settings. You can preview the reason, notes, request reference and any generated content you choose to attach, then decide whether to send the email or share draft to captainlongevity@gmail.com. Original messages and saved History are not automatically attached. You may also email that address directly. We review reports of harmful content and service misuse and may restrict confirmed abuse; contact support to request a review of a restriction. Reporting does not guarantee immediate assistance or a particular outcome. For an emergency, use local emergency services.

10. Contact & Support

For support or legal questions, contact captainlongevity@gmail.com. Visit ToneAhead Support or see the Privacy Policy for details about data handling.

When saved records cannot be opened

The updated App pauses the normal record interface if its persistent database cannot be opened and only a temporary in-memory store is available. New recording and editing through that interface are blocked. The App keeps the existing database and attachment files rather than treating the temporary empty store as your archive. Database-dependent startup work in that interface is paused; previously scheduled reminders, widget snapshots or independent copies may remain.

Check available device storage, close and reopen the App, and contact support before deleting or reinstalling it. This recovery screen is not a backup, a repair guarantee or an automatic restoration of missing records. Older installed versions may behave differently until updated; publishing this document does not update an installed App.