ServiceArchive Terms
Effective 2026-05-21. Last revised 2026-05-21.
How these terms apply
Downloading or using ServiceArchive (the “App”) is your agreement to what follows. If anything below does not work for you, please do not use the App. ServiceArchive is built by an independent iOS developer registered under Apple Developer Team ID ZM8LF8494F; the words “we,” “us,” and “our” refer to that developer.
The App in one paragraph
ServiceArchive is a personal records organizer for United States military veterans documenting service-connected conditions across multi-year VA disability claims. You enter what you know — service periods, conditions, witness statements, medical encounters, C&P exam notes — and the App keeps it organized on your iPhone. At the Pro tier, the same data drives five evidence-pack PDFs intended for consultation with a VA-accredited attorney, claims agent, or Veterans Service Organization (VSO), plus the VA Form 21-10210 buddy statement PDF generator.
What the App is not. ServiceArchive is not legal advice, medical advice, or VA-claim advice. It does not represent veterans before the VA. It does not file VA forms (21-526EZ, 20-0995, 20-0996, 21-10210, and others) on your behalf. It does not predict VA decisions, calculate the combined rating the VA will officially assign (the in-app calculator is informational), or guarantee any claim outcome. Presumptive condition suggestions — PACT Act burn pit, Camp Lejeune 1953-1987, Agent Orange Vietnam-era, Gulf War undiagnosed — and 38 CFR Section 3.310 secondary connection suggestions are reference-only, derived from publicly available VA regulations, and do not constitute legal determination of eligibility. Under 38 USC Section 5901, only VA-accredited attorneys, claims agents, and Veterans Service Organization representatives may represent veterans before the VA; ServiceArchive does not fill that role. For accredited representation, search the VA Office of General Counsel accreditation database for an attorney or claims agent, or contact a VSO — DAV, VFW, American Legion, AMVETS, MOPH, and many others provide free accredited representation. ServiceArchive is not affiliated with the Department of Veterans Affairs (or the VBA, VHA, DoD, NPRC), with any commercial VA-claims service (VetClaims.ai, VetClaimGuide, VA Claims Insider, Hill & Ponton, Berry Law, CCK, and so on), or with any VSO. All brand names referenced belong to their respective owners.
The free tier
The App is free to download. The free tier supports one service-connected condition (with category, ICD-10, onset date, and claim status), one service period (with branch, MOS, duty stations, deployments), up to ten medical encounter records, the Home Dashboard with HealthKit trends, App Lock with Face ID or Touch ID, and mandatory delete confirmation. Records live on your iPhone only.
The Pro tier
Three ways to buy
Pro features unlock on either an auto-renewing subscription or a one-time purchase:
- Pro Annual — $79.99 per year, with a one-month free trial for first-time subscribers.
- Pro Monthly — $9.99 per month, no trial.
- Pro Lifetime — $399 one-time non-consumable purchase, no recurring charge.
All three unlock identical feature sets. Prices shown are USD; Apple displays your local-currency equivalent at the moment of purchase.
Auto-renewal terms (Monthly and Annual)
Subscriptions renew automatically until canceled. The renewal charge posts within twenty-four hours of the end of the current period. To prevent renewal, turn off auto-renewal at least twenty-four hours before that end. Payment is charged through your Apple ID; manage or cancel from Settings → [your name] → Subscriptions on iOS. ServiceArchive does not issue refunds for the unused portion of an active period — Apple administers all refund decisions under its published policies.
Free trial forfeiture (Annual)
Cancel during the one-month free trial and you keep Pro access through the trial end, with no charge. Do not cancel and the subscription begins at the published annual price the day the trial expires. Any remaining trial time is forfeited when a paid subscription starts.
Pro Lifetime mechanics
Pro Lifetime is a non-consumable in-app purchase. One charge unlocks the same Pro feature set as the auto-renewing options and persists for the life of the App across every device signed into your Apple ID. Refund eligibility is governed solely by Apple.
Storage model
All records remain on your iPhone. The App does not use iCloud sync, CloudKit, or any cloud storage operated by us or by a third party. Your archive's survival across device loss depends on Apple's standard device backup (iCloud Backup or iTunes / Finder on a Mac or PC), which automatically includes the App's on-disk data when you have device backup enabled. That backup is operated by Apple under your Apple ID, not by us.
Pro features in detail
The behavior described in this section is binding on us. Future App updates that materially change these descriptions will be reflected here.
- MOS Presumptive Reference Mapper. Suggests potentially applicable presumptive conditions (PACT Act burn pit, Camp Lejeune 1953-1987, Agent Orange Vietnam, Gulf War undiagnosed) from publicly available VA regulations and the service-period data you have entered. Reference only. Not legal determination. Not VA accreditation.
- 38 CFR Section 3.310 Secondary Connection Reference Mapper. Suggests common secondary service-connection pairings from publicly available VA regulations. Reference only.
- Evidence pack PDFs (5). Initial Claim, Higher-Level Review, Supplemental Claim (with the 38 CFR Section 3.156(c) one-year window countdown), PACT Act Presumptive, Comprehensive Service Connection. Each is generated on-device from your own entered records. The PDF cover identifies the document as a personal record, not an official VA submission. We do not file VA forms on your behalf.
- C&P exam workbench. Pre-exam preparation checklist and post-exam reconstruction log, stored locally with your records. Not a legal document and not a substitute for accredited representation.
- Buddy Statement (VA Form 21-10210) PDF generator. Form 21-10210 is in the public domain. The App produces a print-ready PDF from prompts you and your buddy fill in; the App does not file the form with the VA.
- Unlimited conditions, service periods, and evidence records. Pro removes the free-tier caps of one condition, one service period, and ten medical encounters; the same removal applies to lay statements, buddy statements, and service events. All records continue to live on your iPhone.
The following remain universally free and are never gated behind Pro:
- App Lock. Face ID or Touch ID guarding the App's contents. Apple's LocalAuthentication framework keeps biometric data in the Secure Enclave; the App receives only a success or failure signal. Privacy is the brand promise and is not for sale.
- HealthKit dashboard integration. Read-only display of heart rate, step count, sleep, and HRV trends. Read on-device. Never uploaded.
- Mandatory delete confirmation. Every destructive tap on a record triggers a confirmation alert before the record is removed.
What you take on by using the App
- Accuracy of the records, dates, locations, witness attributions, photos, scans, and self-described events you enter is your responsibility.
- For any matter requiring representation before the VA, consult a VA-accredited attorney, claims agent, or VSO representative. 38 USC Section 5901 reserves that role for accredited parties.
- For medical decisions, consult your physician. For legal matters outside the VA accreditation framework, consult a licensed attorney. ServiceArchive is not a substitute for any of those professionals.
- For the survival of your multi-year archive across device loss, maintain Apple's device backup. We hold no remote copy of your records and cannot restore data we never received.
- Use the App only for personal documentation of your own service and VA-claim records — or of records you are lawfully entitled to maintain on behalf of a veteran in your care.
Warranties and limits of liability
The App is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. To the fullest extent permitted by applicable law, our aggregate liability arising out of or relating to the App is limited to the amount you paid us, through Apple, in the twelve months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages — including lost data, denied VA claims, denied supplemental claims, denied Higher-Level Review, denied Board of Veterans' Appeals appeals, lost back-pay, lost monthly disability compensation, missed deadlines, statute-of-limitation lapses, or any clinical, benefits, or financial outcome. The evidence-pack PDFs generated by the App are tools for your use; we do not guarantee that the VA, any accredited attorney, any claims agent, any VSO, any C&P examiner, any rater, or the BVA will accept them.
The Apple EULA
Use of the App is also governed by Apple's standard End User License Agreement for licensed applications, available at apple.com/legal/internet-services/itunes/dev/stdeula/. If these Terms and the Apple EULA conflict, these Terms govern as between you and us; the Apple EULA governs as between you and Apple.
Changes
These Terms may be updated. Material changes surface in the App on the next launch. Continued use after a change is acceptance.
Governing law
These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law principles. Disputes are resolved in courts located in California, except that either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.
Contact
Support and legal questions: captainlongevity@gmail.com